One Percent of What One Resident Pays.
Times the number of beds you are licensed for. That is the whole price. No tiers to work out, no setup fee, and no sales call to find out the number.
Two questions below and you will have it.
See My NumberForget our industry for a second.
Think about the last time you called a business and got voicemail. Did you leave a message? What about your husband, your kids?
Right. Nobody does anymore.
Now picture a daughter at eight in the evening who has just realized her mother cannot live alone, and she has six communities open in six tabs. She is not leaving you a message. She is tapping the next number while your greeting is still playing.
We could have put a percentage here. We looked for one and the number everybody quotes turns out to have no source underneath it, so we are not going to be the seventh site to repeat it. Your own answer to that question is better evidence than our footnote would have been.
These two set your price. We need both.
Operate more than one community? Add them all up. Three communities with 40 beds each is 120, not 40. One subscription covers every community you operate, priced on the combined total. Licensed beds, not your current census.
Your number, not the example. We cannot price you without it.
Your average private-pay rate, before care-level add-ons.
Your number, not the example. We cannot price you without it.
Your own figure for your primary care level.
Starts at the published industry average so you can see where you sit against it.
Families calling about a placement. Not vendors, not staff, not the pharmacy. If you are guessing, guess high: a call that goes to voicemail and leaves no message leaves you no record that it ever happened, so the number you can actually count is always lower than the number you got.
The one number here you can actually look up rather than estimate.
The rest went to voicemail and needed calling back. Starts at the measured senior-care average.
Your honest guess, and the one number here that is genuinely a judgement call. It starts low on purpose.
This does not change your price. Your residents' rate already reflects what you provide, so charging again for it would be counting the same thing twice. It tells us what Sloane needs to know before she answers.
What one family is worth to you
$—
Enter your beds and your monthly rate above.
A missed call is not a late call. It is a lost one.
A daughter looking for a place for her mother is not calling you. She is calling five places, in order, until somebody picks up. She is not waiting to hear back from you, because as far as she knows she has already moved on.
That is what makes reaching a person worth more than reaching it first. When she gets through, the calling stops. She has somewhere to tour and a name she trusts, and the next three places on her list never hear from her at all. When she gets voicemail, you are not later in her process. You are out of it, and you will never know it happened.
Sloane answers on the rings your team does not take. Not to sell anybody anything, but so the search ends on your phone instead of somebody else's.
Beds sitting empty
—
At 89.5% full. Across a year that is about 0.0 beds turning over, and every one of them is a family who called somebody.
The share you said was unanswered calls
$—
25% of the gap above, because that is the number you set. Move that slider and watch this move. It is a projection built on your inputs, not a promise about your building.
And the part that is not about money at all.
On your numbers, about 24 inquiry calls a month do not reach anyone, and each one becomes a callback somebody has to chase: roughly 4.9 hours a month phoning back people who already tried to reach you.
The calls you do answer are not free either. Another 19 a month land while your hands are already full, and you can hand those to her instead — about 2.9 hours of interruption you simply stop absorbing. Together that is 7.8 hours a month, or 93 hours a year.
Two things we are deliberately not doing there. We are not claiming every call back — your own team still gets first ring, and she only picks up the ones you let ring. And we are not putting a wage figure on any of it, because the interruption lands in the middle of a tour or a med pass, and nobody has ever priced that honestly.
This is not an after-hours product either, and the industry's own data says so. Senior Housing News: missed calls happen as often when communities are fully staffed (opens in a new tab) found that misses happen just as often in the middle of the day, fully staffed, as they do at night.
“When we're fully staffed, we're still not doing a great job.”
When you dig into why, it is never that the team is not good. She is in a meeting with a resident's family. She is already on the other line. Or she has just come off a call where somebody was rude to her, and honestly, she should not be picking up the next one in that headspace. That is not a staffing problem you can hire your way out of. It is what answering a phone all day does to a person.
One number, once you tell us two things.
1% of what one resident pays, times the beds you are licensed for. That is the whole rule.
Monthly
No setup fee
$995/mo
You pay $995 today. That covers her configuration and your first full month live, and there is no separate setup fee. The monthly then starts 45 days after you sign up, which gives her time to be built properly before you are paying for a month you are not using.
At your size the formula lands under our minimum, so this is the floor rather than one percent. Which means we will say the honest thing: do not buy her for the money at this size. A larger community gets its price back several times over in filled rooms, and you should expect less than that, because you are paying the minimum rather than one percent of a bigger number. Buy her for the time and the interruptions instead. At your size you are the staff. Every inquiry call lands while your hands are full, and the ones you miss come back as callbacks in the evening. She takes the call so you do not have to stop, and the hours above are only the callbacks — they do not count the interruptions you never get billed for. The money side gets better the moment you open another home, because your bed count is the only thing that changes.
And this rate is locked. We do not run annual price increases. Whatever you start at is what you keep, for as long as you stay. If you open another community later, your bed count goes up and the same one percent applies to the new number. That is the entire change.
No setup fee · Rate locked for as long as you stay · Month-to-month · 60-day money back
Want these numbers in writing?
We will email you what you just worked out, with a link that reopens this page on your own figures so you can show somebody else. You have already seen the price, so there is nothing behind this you have not been shown.
One Percent of One Resident, Times Your Beds
There are no tiers to work out which one you are in, because there are no tiers. Here is the same arithmetic at six sizes, so you can check ours against yours before you type anything. Prices round down to the nearest fifty, and nothing goes below $995.
| Community | Licensed beds | Resident rate | Sloane, per month |
|---|---|---|---|
| A six-bed board-and-care home | 6 | $5,000/mo | $995/moour minimum, not one percent |
| A sixteen-bed residential home | 16 | $6,000/mo | $995/moour minimum, not one percent |
| A forty-residence community | 40 | $6,000/mo | $2,400/mo |
| A sixty-residence community | 60 | $8,500/mo | $5,100/mo |
| A ninety-residence community | 90 | $9,000/mo | $8,100/mo |
| A hundred-and-fifty-residence community | 150 | $11,000/mo | $16,500/mo |
Licensed beds, not your current census. A bill that moved with your occupancy would fall exactly when you needed her most, which is a strange thing to sell an occupancy product on.
Your Team Always Gets the Phone First.
You choose how many rings your team gets before she answers. Say four. For those four rings the call is yours, and if anyone picks up inside them it never reaches her at all. Only when nobody gets there does it forward. After hours there is nobody to ring, so she picks up immediately.
She only ever answers a phone nobody else could. That is the whole mechanic, and it is why this does not read to your admissions director as a replacement.
What she is good at is not knowing more than your admissions director. It is never having an off moment. Call forty gets the warmth of call one, nobody is ever left waiting behind somebody else, and when a family mentions that their mother gardened for forty years, the Zen garden comes up on that call rather than in the follow-up email nobody sent.
Everything Included. Every Community.
No feature tiers, no upsells, and nothing held back for the larger communities. A six-bed home and a hundred-and-fifty-residence community get the same Sloane. The only thing that changes with size is the number on the invoice.
Sloane comes with somewhere for the leads to land. Every call she catches becomes a record you can open, with the family's details, what they asked for and the tour already on the calendar. If you already run a CRM, keep it. We connect Sloane to it during setup wherever it accepts a webhook, and where it does not, your team gets the same details in writing. Either way you are not buying a second system just to get started.
After-hours calls answered on the first ring, plus the daytime calls your team cannot get to
Private-pay qualification on every call she answers
Real-time tour booking into your admissions calendar
Truth Folder setup, so Sloane knows your community in detail
A lead inbox built in, so every call she catches lands somewhere you can work it
Your CRM connected during setup wherever it accepts a webhook, with a written handoff when it does not
Full call recordings and transcripts
Weekly Admissions Lab: one live hour with Ed, every week
Multi-line support, so nobody waits behind somebody else
That is the short version. The texts, reminders, alerts and the rest are all on one page: see everything that comes with Sloane.
Sloane is not for everyone.
She is probably not for you if you buy by committee on a six-month procurement cycle. Nothing here is built for that, and you would be better served by one of the enterprise platforms with an implementation team and a mutual action plan.
She is probably not for you if you are genuinely not losing calls. Some communities are right about that. Most are not, and the calculator above will tell you which one you are before you spend a dollar finding out.
And she is not for you if you think a three-hundred-dollar AI receptionist does the same job. It takes a message and reads an FAQ. Sloane qualifies the family on care needs and budget, handles the private-pay conversation, and books the tour.
If none of that is you, the number above is your number and you can start today.
The 60-Day Money-Back Guarantee.
Common Questions About Pricing
Put Sloane on the Phones This Week.
One percent of one resident, times your beds. No setup fee, and billing from go-live.
Would rather talk to a person? Call (619) 514-4481 and Sloane will book the fifteen minutes herself.